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[Julian DeMarchi <julian AT jdcomputers.com.au>]

Heya,

I don't like to publicly shame[0] companies or services but today I have
found a need too. There is an anti-spam company called Spam Rats[1].
They provide an RBL service and today is the first time I've seen them.
So thank god they seem to not be used much.

I'm emailing this list to advise of their listing pratices. They have
listed a /24 of my companies for lack of PTRs in the range. Yes. Lack of
PTRs in the /24 range. This is for co-lo customers. The range has a
netural score on senderbase.

This is the first RBL I have seen list a /24 for lack of PTRs. Not for
sending spam, but just PTRs alone. How do you explain this to your
customer?

THeir removal process is also a joke. As we are "mass-listed" the normal
removal process does not apply. I've used their contact form but doubt
I'll get a response.

Please make 2013 the year you migrate away from Spam Rats if you choose
to use this service[2].

regards,

Julian

0 - is ready to get flamed.
1 - http://www.spamrats.com
2 - these are my opinions only