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[Rouben <rouben AT rouben.net>]

I’m not surprised at all... from my experience most network admins whose networks get compromised usually are not at all responsive to abuse complaints... some even have fake/placeholder abuse contact info... so like I said, I am not at all surprised that orgs like Spamhaus blacklist first and “ask questions” later (or not at all).

Rouben

On Fri, Jun 28, 2019 at 17:56 Jeff Taylor <shdwdrgn AT sourpuss.net> wrote:

On 06/28/2019 02:36 PM, Brian Greer wrote:
> That communication happened at all should be seen as a positive.
>

Just to clarify... Spamhaus did not reach out to opennic to discuss the
problem, they just started blacklisting our mail servers without
warning.  Instead, I actually dug around their site and found a contact
address to try and get a conversation going with them.  That is where I
received most of the info about the situation, and then worked with them
to develop the API so our blacklist content could be generated.  Quite
frankly I still find it really shitty that they knew full well that
opennic was caught in the middle, and they didn't even bother to try and
talk to us about it.


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Rouben